What should I do if my payment gets stuck while the transaction is being processed? ( Only for Overseas participants )

Modified on Sat, 21 Sep at 12:50 PM

Please do not attempt to pay again. Please wait for 6 hours and then try. If it still does not happen, please submit a support request via the support portal at support.ishafoundation.org using your registered email and wait for a response before attempting the payment again.
If there was a payment failure, the amount will be credited back to your account within 6-7 working days.